Privacy & Data Protection Policy
Last Updated: October 25, 2025
Compliance: U.S. Federal Law Massachusetts Data security Regulation (201 CMR 17.00)
OrderAppAI is committed to the security of your personal information and your data. We collect only the information necessary to process food orders, personalize your experience, and improve platform performance and handle your data with transparency and responsible governance.
Personal data collected may include:
Along with the preferences shared with us (as in: dietary restrictions or allergies) the information collected is treated with additional privacy protection, in our role as health-tech.
- Name, contact details, and delivery addresses
- Account login and and profile information
- Order history and preferences
- Device and usage analytics
- Partial payment information processed securely by PCI complain third-party processor (we do not store full card or bank details)
How we use your data:
- Completing and delivering your orders
- Improving service quality and personalization
- Enabling secure communication between user
- Preventing fraud and ensuring platform safety
- Meeting the expectations of laws and regulations
Data Security and Retention
Utilizing encrypted and secure data storage along with access-control enforcement, and security audits. Data will also be destroyed securely or anonymized once the business, operational, and legal retention requirements have been satisfied.
Your Rights
You have the right to access your personal data, request correction or deletion, and inquire about the data processing. To make a request regarding your data:
Email: melissa@orderappai.com
Note: OrderApp AI (website) and Menu Order AI (mobile application) are owned and operated by Order AI LLC, the official legal entity registered in the United States.
Data Sharing Policy
OrderAppAI does not sell personal information to marketers.
Our Commitment
Our commitment to your data’s security and confidentiality grows alongside our policies, which help to protect your data.