Requirements and Standards | MENU – ORDER AI
MENU – ORDER AI maintains high standards for service quality, technical requirements, and compliance. This document outlines the requirements and standards that govern our platform and services.
Last updated: December 4, 2025
Technical Requirements
To use MENU – ORDER AI effectively, your device and system should meet the following requirements:
Mobile Devices: iOS 13.0 or later, Android 8.0 or later, with active internet connection and GPS capabilities (for location-based features).
Web Browser: Modern browsers including Chrome, Safari, Firefox, or Edge with JavaScript enabled.
Internet Connection: Stable internet connection (minimum 3G) for optimal performance.
Service Standards
We are committed to maintaining the following service standards:
- 99.9% uptime availability
- Response time of less than 2 seconds for menu searches
- Accurate nutritional information within 24 hours of updates
- 24/7 customer support availability
- Regular security updates and patches
Compliance Requirements
MENU – ORDER AI complies with applicable regulations and standards:
- GDPR compliance for European users
- CCPA compliance for California residents
- HIPAA considerations for health-related data
- PCI-DSS compliance for payment processing
- Accessibility standards (WCAG 2.1 Level AA)
Quality Assurance
Our quality assurance processes ensure:
- Regular testing of all features and updates
- Continuous monitoring of system performance
- User feedback integration and response
- Regular audits of data accuracy
- Security vulnerability assessments
Restaurant Partner Standards
Restaurants partnering with MENU – ORDER AI must meet:
- Valid business licenses and permits
- Food safety certifications
- Accurate menu and pricing information
- Timely updates to menu changes
- Compliance with local health regulations
Contact Us
For questions about our requirements and standards, please contact us:
Email: melissa@orderappai.com
Note: OrderApp AI (website) and Menu Order AI (mobile application) are owned and operated by Order AI LLC, the official legal entity registered in the United States.