At ORDER AI, privacy and trust are the most crucial components of our business relationship. We outline in this document what information we collect, how we use and protect, and what methods are in place to keep your information safe while using our app and services.
Last updated: October 25, 2025
We collect the following types of information:
Account Information: your name, your email, and your dietary preferences for the signup, or subscription to our updates.
App Engagement Information: Search queries, and views of system menu items, and location data (only with your consent).
Device Information: Information about your device, including device type, operating system, unique identifiers, and usage of the app would also be captured.
To tailor experiences that are concentrated and productive, we utilize your details to:
Your privacy is paramount, and we will never sell or rent your personal information. Information may be shared:
The standard industry practices employed to protect your information include:
You can exercise the following rights regarding your data:
Improving your experience means understanding how you use our service and tailoring content for you, and for this purpose, we use cookies and similar technology. Cookies are small files saved in your computer, tracked, and saved to your browser.
Perhaps, customization takes the understanding of your preferences and behaviours. We share your anonymized and aggregated data saved without personal identifiers with our trusted cadre of partners offering services like restaurants, nutritionists and healthcare professionals. This is to help them evaluate services being offered and to identify trends with the diet offered in the services. This is based on the understanding of your behaviour and preferences. Personal data is never shared without your permission.
ORDER AI may collaborate with third-party services like restaurant APIs, payment gateways, and analytics services. These services have their own privacy policies, which we encourage you to review.
Our app is intended for, and marketed to, users 13 and older. We do not capture data from users under 13. If we do, we will remove that data/documents immediately.
As our app develops, we might have to update this policy. Such changes will be effective once posted. We therefore suggest you periodically check this page.
If you have any questions contact us at any time.
Email: privacy@orderappai.com
Address: ORDER AI Privacy Team