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Requirements and Standards | MENU – ORDER AI

MENU – ORDER AI maintains high standards for service quality, technical requirements, and compliance. This document outlines the requirements and standards that govern our platform and services.

Last updated: November 27, 2025

Technical Requirements

To use MENU – ORDER AI effectively, your device and system should meet the following requirements:

Mobile Devices: iOS 13.0 or later, Android 8.0 or later, with active internet connection and GPS capabilities (for location-based features).

Web Browser: Modern browsers including Chrome, Safari, Firefox, or Edge with JavaScript enabled.

Internet Connection: Stable internet connection (minimum 3G) for optimal performance.

Service Standards

We are committed to maintaining the following service standards:

  • 99.9% uptime availability
  • Response time of less than 2 seconds for menu searches
  • Accurate nutritional information within 24 hours of updates
  • 24/7 customer support availability
  • Regular security updates and patches

Compliance Requirements

MENU – ORDER AI complies with applicable regulations and standards:

  • GDPR compliance for European users
  • CCPA compliance for California residents
  • HIPAA considerations for health-related data
  • PCI-DSS compliance for payment processing
  • Accessibility standards (WCAG 2.1 Level AA)

Quality Assurance

Our quality assurance processes ensure:

  • Regular testing of all features and updates
  • Continuous monitoring of system performance
  • User feedback integration and response
  • Regular audits of data accuracy
  • Security vulnerability assessments

Restaurant Partner Standards

Restaurants partnering with MENU – ORDER AI must meet:

  • Valid business licenses and permits
  • Food safety certifications
  • Accurate menu and pricing information
  • Timely updates to menu changes
  • Compliance with local health regulations

Contact Us

For questions about our requirements and standards, please contact us:

Email: melissa@orderappai.com